CANCELLATION POLICY

  • 1.1 Cancellations must be made 48 hours (2 business days) before the time of the appointment. Late cancellations will forfeit a pre-paid follow-up, or incur a charge of £45.00.

  • 1.2 Cancellations for a Monday must be made on the Thursday before the weekend to allow for the possibility of the appointment being offered to our waiting list.

 
 

NEW CLIENTS

  • 2.1 A £45.00 is usually payable on booking your first appointment. 

  • 2.2 The £45.00 is part of the initial consultation fee in normal circumstances. 

  • 2.3 If inadequate notice is given for a cancellation, as per paragraph 1.1, the £45.00 booking fee will not be refunded or redeemable.